About Us:

Insta Mart is a leading Multi Vendor & Multi Purpose eCommerce Software with Apps that enables you to efficiently manage and operate multiple eCommerce businesses simultaneously. Our platform is designed to provide a complete solution for various industries, including Food, Grocery, eCommerce, Parcel, and Pharmacy delivery systems. We have developed Insta Mart using Laravel (v10) and Flutter Framework, leveraging the power of these technologies to deliver a seamless user experience.

Laravel, a powerful PHP framework for web artisans, empowers us to create web applications with an expressive and elegant syntax. Flutter, an open-source mobile application development framework developed by Google, allows us to build high-quality applications for both Android and iOS platforms.

At Insta Mart, we offer a comprehensive suite of applications and web panels. Our web application is built using NextJS, providing a fast and responsive user interface. For customers, we have developed native applications for Android, iOS, and web platforms using Flutter. The delivery boy application, also developed using Flutter, operates on Android and provides efficient order management capabilities. Additionally, we provide a dedicated Super Admin web panel developed using Laravel, enabling administrators to manage roles and access privileges. Furthermore, we offer a Store web panel created with Laravel, empowering store owners to manage their businesses effectively.

Our delivery boy app is compatible with both Android and iOS platforms. However, due to location dependencies, we recommend using it primarily on Android devices. For any pre-sales or technical support inquiries, our dedicated support team is available to assist you. You can open a ticket at our support portal: [Link to support portal].

Insta Mart operates based on operation zones, allowing you to define specific areas of operation for your business. Stores and delivery boys operate within their designated zones. Customers select their delivery address, and our system automatically assigns the corresponding operation zone. By doing so, customers gain access to zone-specific stores, offers, campaigns, and more. If a customer's delivery address is outside the defined operation zones, they will receive a notification indicating that the service is not available in their area, and they won't be able to place an order.

Our order flow ensures a smooth and efficient process. Customers can place orders from their preferred stores, and delivery boys receive and accept these orders for delivery. Store owners receive the orders on their dashboard, prepare them, and hand them over to the assigned delivery boys. If an order is digitally paid, it transitions directly into the confirmed status, and the store receives the order on their dashboard without relying on the delivery boy's confirmation. Delivery boys accept and confirm cash on delivery orders, pick up the orders, and deliver them to the customers. For self-pickup orders, stores manage all steps involved. In the case of scheduled orders, operations begin 15 minutes before the scheduled delivery time.

Our dispatch flow allows delivery boys to view and accept nearby orders for delivery. Administrators have access to real-time information regarding the availability and locations of delivery boys within a specific zone. They can manually assign orders to delivery boys as needed.

The transaction flow in Insta Mart ensures transparent earnings for different stakeholders. The system calculates the admin commission, seller earnings, and delivery boy earnings based on various factors. The item value is determined by considering the original item price, item discount, and coupon discount. The order value includes the item value, tax/VAT, and delivery charge, with the coupon discount applied to the delivery charge. For self-pickup orders, the order value equals the item value plus tax/VAT. Customers can use a single coupon for each order.

You have the flexibility to set up the admin commission as a default for the entire system. Additionally, individual store commissions can be configured. If enabled, specific stores will have their own commission rates; otherwise, the default rate will be used. The admin earns commission based on the item value, and the remaining amount becomes the store's earnings. Tax/VAT is entirely the store's earning, and they are responsible for managing it manually. Delivery boys earn based on the actual delivery cost, which is calculated according to the distance traveled. The delivery charge represents the admin's earnings, and the admin manages coupon discounts for the delivery charge.

Our platform handles various cash flow scenarios. Digital transactions add the order amount to the admin's wallet, while cash on delivery orders increase the delivery boys' cash in hand wallet. For self-pickup orders without digital payment, the store's collected cash wallet is updated.

To establish a comprehensive store network, Insta Mart enables you to create multiple store networks in different zones. This allows customers to easily find their preferred stores within their localities, enhancing convenience and satisfaction.

With Insta Mart, you can generate revenue through multiple streams in your eCommerce business. This includes order-wise commission from all store sales, delivery commissions from freelance deliverymen, and direct revenue from the parcel module.

We have prioritized user-friendliness in our platform, ensuring that customers can quickly find their desired products through flexible search, filtering, and product discovery options.

Insta Mart supports multiple languages and currencies, enabling you to caterto a global customer base. This localization capability helps you expand your business and serve customers from different regions. Additionally, our platform provides features for managing banners, advertisements, and promotional campaigns, allowing you to attract more customers and boost your sales.

In addition to the core eCommerce features, Insta Mart offers a parcel delivery module that allows you to diversify your business beyond groceries and food. You can expand your services to include parcel delivery, opening up new revenue opportunities.

At Insta Mart, we prioritize order confirmation and processing to ensure that no orders are missed. We offer two proven models for order confirmation. In cases where no response is received, the admin has the ability to assign a deliveryman forcefully to confirm the delivery.

To effectively manage and monitor your business, Insta Mart provides dedicated module-based dashboards. These dashboards offer comprehensive insights and allow you to track the performance of all your business modules in one place.

We understand the importance of flexible delivery options for customer satisfaction. Insta Mart supports various delivery options, including home delivery, self-pickup, and scheduled delivery. Customers can choose the most convenient option for their needs.

Our platform also includes a range of additional features to enhance the user experience. These features include real-time order tracking, customer reviews and ratings, product favorites and wishlists, push notifications, order history, multiple payment options, coupon code support, and social media sharing.

In summary, Insta Mart is a comprehensive eCommerce solution that provides a robust set of applications and web panels to manage and operate a multi-vendor, multi-purpose eCommerce business. With a wide range of features, flexibility, and support for various industries, including food, grocery, pharmacy, and parcel delivery, Insta Mart empowers businesses to thrive in the competitive eCommerce landscape.